Penelope Earrings By Fran Green
“Welcome to my site. For me, jewelry is about creating beauty and joy, connecting and giving.
Thank you for your support. Have fun shopping!”
Shipping & Return PolicyRETURN POLICY
Product quality and customer satisfaction is very important to me. When creating my jewelry, along with semi-precious stones, pearls, crystals, etc, I use quality nickel-free hypoallergenic materials. Given the nature of the semi-precious stones and pearls, etc, some variations in shapes and colour will occur. The zoom feature on the photo allows for close inspection of every piece.
In the descriptions, I have included details such as the necklace, pendant and bracelet length, earring drop and weight. If there is a concern regarding any details of the jewelry based on information provided, please contact me directly by e-mail at email@example.com. I want to ensure that you have a positive shopping experience on my website.
If there are requests for lengthening or shortening of necklaces, or changing out pierced earrings for lever backs or clips, I will be pleased to alter the jewelry according to your preferences once payment is received. Please note that all sales are final and no refunds will be offered.CUSTOM ORDERS
If you have a special occasion coming up or don’t see exactly what you like, it would be my pleasure to create a one of a kind piece just for you. Please contact me at firstname.lastname@example.org. Please note that all custom orders are considered final sales and no refunds will be offered.GUARANTEE
There is a lifetime guarantee against defects in craftsmanship with normal wear and proper care. Damage as a result of perfume, hair spray, body lotions, etc on pearls, semi precious stones, sterling silver, silver plated and other metals, or improper storage is excluded from this guarantee. If a piece requires repair due to a previously unknown defect, eg. Stringing wire or a toggle breaks, I will repair or replace the item free of charge, including shipping.
Once payment is received, Pink Tiger/Jewelry by Fran Green will do their best to ship your item within 3 business days if it is ready. There will be times when shipping will take longer than 3 business days, depending on orders, holidays, etc. If this is the case, the customer will be notified prior to shipping.
** Hawaii and Alaska excluded
Outside of Canada and The United States?
Please contact Fran Green directly for your specialized rate of shipping to your destination.